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1. Where do I go for medical attention?

Health Express is our preferred provider. We have arrangements with them to treat our work-injured employees. Just identify yourself as a City employee and that you have received a work-related injury. They are located at:

106 New State Highway (Route44)
Raynham, MA 02767

Phone: 781-626-5503.

For follow up care, Health Express is our preferred provider and is available to take care of you.

2. Does the City of Taunton provide Worker's Compensation?

The City of Taunton provides a valuable insurance. It is called Workers Compensation Insurance and it provides you with benefits in case of a job-related injury or illness.

3. What is the first thing I should do?

If you are injured on the job, immediately report the problem to your foreman/Department Manager. You should also complete a written incident report. Filing a claim is important, especially if medical attention is necessary. Prompt and accurate fact-gathering is important in making sure you receive the benefits and medical care you need. Please complete the forms accurately and completely. Your office department will have all the necessary forms.

4. If I have any other questions or need further medical tests, who do I contact?

The City of Taunton is self-insured, every dollar spent is paid by the City. We have contracted with USI Insurance Solutions Corp., as our Third Party Administrator to review all claims, treatment and expenses. Your doctor or pharmacy should call USI Insurance Solutions Corp. to have services approved, bills should be sent to them, or to answer any questions. They can be contacted at 800-688-7256, or by mail at:

1 Griffin Brook Drive
Methuen, MA 01844

5. What happens if I lose time as a result of my injury?

All reports must be completed and filed by you and your department. Should you be entitled to indemnity payments at workers compensation rates for lost time, your check will be mailed from the Treasurer's office.