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1. How do I pay my water/sewer bill?

Did you know you can pay your City of Taunton Water/Sewer Utility Bill online? 
Just click the Online Payments icon on the City's homepage and you'll be directed to the City's online bill pay, City Hall Systems. Customers will need their Water/Sewer account or bill number.

Payments can be made in-person too at the Collector's Office at Taunton City Hall. 
Please remember, payments should be made with cash, check, or money order and it's always helpful to have your bill remit or Water/Sewer account or bill number for reference.

Water/Sewer Utility Bill payments can also be mailed in!
Customers mailing payments should always remember payments need to be made out to the Taunton Water Division, payments need to include the Remit Copy of the bill, and customers should ensure proper address. Any payments mailed without remit, take longer to process. Please note, for customers with automatic bill pay, please be sure to check for remit changes. 

2. Who is responsible for repairs to my water service?

The Water Division is responsible for the water service from the water main to the curb stop.  The water service after the curb stop to the house is the responsibility of the home owner.  There is no charge to the owner if the leak is between the water main and the curb stop.  If there is a leak after the curb stop to the house the homeowner must hire a town approved contractor for the repair. 

3. How can I check my house for leaks?

Residents are responsible for any water leaks from the curb stop into the home.  Having a plumber assess older utilities can help prevent unaccounted for water loss.   A leaky toilet is one of the largest causes of wasted water, often resulting in high consumption and water bills for residents.  Listening for a hissing sound or the sound of running water flowing through when not in use should highlight obvious issues or leaks.  Residents can also add 10 to 12 drops of food coloring into the toilet tank, wait 15 to 30 minutes and if coloring is noticed in the toilet bowl it is recommended that the flapper valve be replaced.